• ADDRESS
    Federal Way, WA USA
    98003
  •  
  • BUSINESS HOURS
    6:00 AM - 6:30 PM
    GENERAL PHONE
    1-253-946-1137
    FAX
    1-253-839-5768
  •  
  • SUPPORT EMAIL
    0903@childtime.com
    SUPPORT PHONE
    1-253-946-1137

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Review History & Profile See full Rating history

Product & services pricing 0.00/10
Chance of future purchase: 0.00/10
Shipping & packaging: 0.00/10
Customer service: 0.00/10
Return/Replacement policy: 0.00/10
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Childtime - 135 South 312th Street User
4/5
2017-08-26

"So far so good. every time i call the office I get positive responses and people who really want to help"

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Childtime - 135 South 312th Street User
5/5
2017-08-12

"I love mrs. melody and mrs. Loraine. My baby loves them as well. They make me feel comfortable and I can speak to them about things that are bothering me."

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Childtime - 135 South 312th Street User
5/5
2017-04-29

"Honestly the staff is the best part. I want to make sure to mention Lorraine, Iana, Ms. C (Chong), Melody, and Darlene. These women are amazing with the kids, and very helpful. Lorraine is always upbeat in the morning and so kind even when Mya throws her seperation tantrums. She always takes great care to communicate and sends letters out to the parents. Totally playing favorites, but she is amazing!! Darlene is great! She is always running around busy but as soon and I stop her to say hi or ask a question. She give me the attention which makes me feel good even though I know she is busy. Even though my daughter has moved up from Ms. C's class she still greets me and shows care for Mya. Melody is always super funny and upbeat in the mornings and lifts my day before I go to work. Iana is super sweet when I pick Mya up and I love that she sends pictures through the day with the email system and keeps up updated. It's appreciated to see what's happening throughout the day."

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Childtime - 135 South 312th Street User
4/5
2017-03-18

"Staff are friendly. No big issues. Only suggestion is that they be a little more organized with business operations. When the school was closed due to snow there was no one answering and no outgoing voice mail that the school would be closed. I had to contact the 800 number to reach someone that confirmed it was closed. On several occasions my tuition balance has been incorrect in my account. And lastly on one occasion my child was wearing another child's clothes."

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Childtime - 135 South 312th Street User
4/5
2017-03-11

"Staff are friendly. No big issues. Only suggestion is that they be a little more organized with business operations. When the school was closed due to snow there was no one answering and no outgoing voice mail that the school would be closed. I had to contact the 800 number to reach someone that confirmed it was closed. On several occasions my tuition balance has been incorrect in my account. And lastly on one occasion my child was wearing another child's clothes."

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Childtime - 135 South 312th Street User
1/5
2017-03-02

"The staff are not friendly and they are very unprofessional when talking to parents and other coworkers. They don't take the time to listen to you or your concerns."

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Childtime - 135 South 312th Street User
4/5
2016-10-15

"My son has really loved his teachers and made classroom friends. There is however a lack of communication home and a high teacher turnover rate."

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Childtime - 135 South 312th Street User
4/5
2016-10-08

"My son has really loved his teachers and made classroom friends. There is however a lack of communication home and a high teacher turnover rate."

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Childtime - 135 South 312th Street User
2/5
2016-05-07

"My son enjoys this school and loves having new friends to play with."

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Childtime - 135 South 312th Street User
5/5
2016-02-06

"Great atmosphere, I felt very welcomed. My sons seemed to be at ease as well."

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Childtime - 135 South 312th Street User
5/5
2016-02-03

"The staff was very professional, respectful and very involved in the children needs and safety."

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Childtime - 135 South 312th Street User
4/5
2016-02-03

"I am generally happy with the school. Charlotte (I think that's the name of the morning girl, maybe islander descent) is the nicest person ever! She is always so good at handling Mya during drop off. I like Mya's teacher as well. Only thing I would like to see improve is communication if Mya gets hurt and also for rubber bands not be used in her hair. (Very hard to get out)"

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Childtime - 135 South 312th Street User
3/5
2016-02-03

"Childtime is a nice school, they hhae sweet teachers who attend to my daughter when she is sad when I leave. I appreciate what Childtime has done for my child. Thank you Childtime keep up the Good Work!!"

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Childtime - 135 South 312th Street User
1/5
2016-02-03

"When I first put my daught in this school I thought it was great, but then there were some staff changes and everything went down hill. The toddler class was over filled and it didn't seem like my daughter received the attention she needed. She was never changed properly and would be picked up dirty. It looked like her faced hadn't been wiped clean all day and she would always be off in a corner by herself. she also used a pacifier and her morning teacher would tell me that she doesn't need it. I feel like that's my decision to make not hers. With all of that and feeling like her education was not advancing we decided to take her out"

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Childtime - 135 South 312th Street User
5/5
2015-09-14

"Had some minor issues in the past, but after my prior survey all issues have been changed."

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