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Payment options

  • option not available Visa / Mastercard
  • option not available American Express
  • option not available Discover
  • option not available Money Order
  • option not available COD
  • option not available Check
  • option not available Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • option not available UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • option not available Priority Next Day
  • option not available Standard Next Day
  • option not available International
  • option not available 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • option not available Online Ordering
  • option not available Online Ordering Tracking
  • option not available Secure Order Processing
  • option not available Require User Registration
  • option not available Guaranteed Security

Other

  • option not available International Order
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  • option not available RMA Required
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Review History & Profile

Product & services pricing 2.50/10
Chance of future purchase: 5.00/10
Shipping & packaging: 5.00/10
Customer service: 5.00/10
Return/Replacement policy: 0.00/10
Click a star to Write a Review!
3/5
2018-05-30

Customer service could improve

"I had called in to request status, as the website offered no time frame... I believe Keith or whatever his name is answered the phone very abruptly, no kindness, he just sounded very annoyed. I almost wanted to cancel the order but it was a gift so I sucked it up. "

Helpful Cool

5/5
2018-05-04

Great Price!

"The price on Ciocca's website was $100 cheaper than through the dealer. Service at Subaru has been great so far."

Helpful Cool

5/5
2017-11-28

Great prices on parts

"Great prices on parts! Easy to find what In want."

Helpful Cool

5/5
2017-08-06

2016 Subie Hyper-Blue

"Great price. Fast delivery. Who could ask for more. "

Helpful Cool

5/5
2017-06-27

Another Happy Customer

"Not only did I get the parts on time, the internet price was awesome great discount keep it up."

Helpful Cool

3/5
2017-05-17

Waiting for my Subie parts..

"the emails sent by Ciocca Subaru were confusing. I received 4 of them, telling me the status of my order.the 3rd told me my order was ready for pickup,minutes later I received the 4th telling me that my order shipped. So I waited 3-4 days for my order to arrive. Nothing! So I called to ask about my order. They told me I had to pick it up. Why did you sent an email telling me it shipped if I had to pick it up??? If you would have just sent the email telling me my order was ready for pickup i would have been able to pick it up the same day. Instead I had to wait a week to pick it up. NOT COOL CIOCCA!
"

Helpful Cool

5/5
2017-03-22

Very satisfied!

"The site was easy to navigate, the part was in stock, and it arrived in perfect condition. The price was excellent, and the part was exactly what I ordered. Very happy!!"

Helpful Cool

5/5
2016-10-18

Great.

"Excellent communication and handling my order."

Helpful Cool

5/5
2016-08-03

BEST SUBARU PARTS STORE ON THE EAST COAST, BAR NONE!!!

"Each experience we have had with Frank and his crew is better than the one before it, always improving never failing. Really wish the people we deal with in Baltimore are this professional, dependable and on the ball. Kudos to all you guys!!!!
Best Regards,
Walter Parrish
"

Helpful Cool

5/5
2015-10-20

"Smooth online transaction. Excellent customer service. "

Helpful Cool

5/5
2015-09-01

"I enjoy going to Ciocca for parts. Most of the time they are priced right. Some aren't priced too great. But that is the nature of the beast when buying OEM parts. Everybody is really friendly and always willing to help out. Buying the parts at parts.cioccasubaru.com was very easy and painless. They had the parts ready to go when I arrived to pick it up. I will be buying parts again in the future. "

Helpful Cool

5/5
2015-07-14

"Got my order pretty quick. The only down side is I ordered the wrong parts. Hard tell from the pics. But other than that. Good service"

Helpful Cool

5/5
2015-05-11

"Very competitive prices (lowest), quick fulfillment of order and shipping. Will definitely use again."

Helpful Cool

5/5
2015-05-06

"Fast shipping, great product"

Helpful Cool

5/5
2015-02-22

"When I'm looking for genuine Subaru replacement parts for my 2004 Subaru WRX STI. This is the place I rely on for fast and accurate ordering."

Helpful Cool

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