"Not happy that it suggests the shipping is free on orders over $99, then add a processing fee and shipping. I think this is misleading!!"
“Thank you for choosing ContactsExpress.ca! It appears that your order came through on a special link that offers the lenses at a promotional price. Unfortunately, we are unable to offer free shipping along with the promotional pricing. The eligibility for free shipping requires that the products be regular priced where the initial product page will state 'This item qualifies for Free Shipping.' Certain promotional offers do not qualify for free shipping, however please consider our grand total price- its the best total price on the Internet and we guarantee that.Thank you!”
Give a review to the contacts crew
"Very pleasant. Thank you."
Easy and cheap
"So glad I went back here. Cheapest contacts I could find and great coupons."
"Good price, definitly reorder"
The proof is in the pudding
"Easy website to navigate, fast delivery and account makes re-ordering simple."
"I always order my contact lenses on this site. They are usually more cheaper than the other sellers. "
"I can't wait to get my contacts! "
"The experience is great. Thank you!"
"Great service!I was having issues with payment and someone reached out to me very quickly with a solution."
Hopefully they come fast!!
"I'm hoping they come fast, otherwise I'm not sure I can rate oveall satisfaction yet! Pricing is middle road. I could have gotten it cheaper if I didn't mind waiting a week or more. But taking a chance on this one."
So Far So Good
"So far im very happy! Well priced and just what I was looking for. Will report back when I get my package!"
"Well that was easy, good prices too"
"It was fast and easy, but I wish there was an area of comments during the check-out."
Too Long for shipping
"I did a purchase the 6th of September and your expedition team sent my contact lenses the 13th of September, it's unacceptable!!"
“Thank you for choosing ContactsExpress.ca! Please accept our sincere apologies for the inconvenience that has been caused to you due to the late delivery of your product. We always prioritize complete satisfaction of our customers and make sure that the products reach them within the specified time limit. Unfortunately in some cases certain situations will came up suddenly causing us to fail to dispatch the items within the planned time frame. We are extremely apologetic for the delay you have experienced, and we are making an effort to ensure that such delay in shipping products will not occur in future.Thank you!”
"A little frustrating, as coupons couldn't be used (even one that was emailed to me) ad prices were different when logged in at different times, etc. Hard to explain, but when I went to place reorder, the price was $68 a box, when clicked through email link, price was $59 a box, but when I googled the brand I use and clicked on your link the price said $51 a box. Naturally I put the $51 in my cart, and then the price was actually $52 something a box. So, STILL the cheapest price, easy to use website, but very inconsistent pricing."
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