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Review History & Profile

Product & services pricing 8.95/10
Chance of future purchase: 9.47/10
Shipping & packaging: 9.11/10
Customer service: 9.32/10
Return/Replacement policy: 9/10
Click a star to Write a Review!
5/5
2018-08-13

I am very pleased with the material I received and the efficiency of your service...thank you.

"It was good. I just ordered more supplies and will continue to do so."

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BlickArtMaterials from Blick Art Materials has responded
Posted Aug-14-2018

“Thank you for taking the time to share your comments with us. We appreciate your feedback, and we value your business!”


4/5
2018-08-13

As advertised

"What I expect from Blick."

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BlickArtMaterials from Blick Art Materials has responded
Posted Aug-14-2018

“Your review is appreciated!”


5/5
2018-08-13

Great products, prices, and delivery!

"Easy to buy, competitive pricing, delivery packaging and timeliness is good."

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BlickArtMaterials from Blick Art Materials has responded
Posted Aug-14-2018

“Thank you for your feedback. We always enjoy hearing from our satisfied customers!”


5/5
2018-08-13

Arrived safe!

"Securely packed with appropriate and timely arrival. Great products! "

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BlickArtMaterials from Blick Art Materials has responded
Posted Aug-14-2018

“Thank you for the kind comments!”


5/5
2018-08-12

BLICK IS THE BEST

"I use Prismacolor pencils excusively and go through them quickly as I layer a lot. Have been paying top price for replacement pencils until I discovered Blick. I ordered numerous pencils at a fraction of the price along with other needed supplies. Everything came intact and was delivered quickly. Blick is now "my art supplier"."

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BlickArtMaterials from Blick Art Materials has responded
Posted Aug-13-2018

“Our sincere thanks for your valued business. We appreciate having you as our customer and look forward to serving you again.”


5/5
2018-08-12

Love the prices

"Great purchase. Great price!"

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BlickArtMaterials from Blick Art Materials has responded
Posted Aug-13-2018

“Thanks for the great review!”


5/5
2018-08-12

Escoda Brushes

"Delivered on time. Great product."

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BlickArtMaterials from Blick Art Materials has responded
Posted Aug-13-2018

“Thank you for your business and the opportunity to serve you.”


5/5
2018-08-11

very happy

"Everything arrived on time in good condition "

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BlickArtMaterials from Blick Art Materials has responded
Posted Aug-13-2018

“Awesome, we are so glad to hear that!”


5/5
2018-08-11

Great mats

"The mats I received were just what I expected"

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BlickArtMaterials from Blick Art Materials has responded
Posted Aug-13-2018

“Thanks so much for taking our survey!”


3/5
2018-08-11

They don’t understand packaging

"I ordered a travel watercolor palette with half-pans. The box was four times too large for the item. They labeled the box “fragile,” put air pocket stuff on top, but left the bottom sitting uncushioned on the interior of the box. It was ... odd."

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BlickArtMaterials from Blick Art Materials has responded
Posted Aug-14-2018

“Thank you for taking the time to let us know about the packaging of your order. We're always looking for ways to improve service to our customers, and your feedback is very much appreciated!”


5/5
2018-08-11

Excellent all around

"Excellent products and delivery!"

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BlickArtMaterials from Blick Art Materials has responded
Posted Aug-13-2018

“Thank you for the 5-star review!”


5/5
2018-08-11

Delivery was fine and on time wish he would have rang bell to notify me package was there tho!

"As I said wish he would have rang bell to notify me package was here otherwise all is great! Thankyou"

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BlickArtMaterials from Blick Art Materials has responded
Posted Aug-13-2018

“We're happy that you enjoyed your overall experience with us. Thank you for choosing Blick!”


1/5
2018-08-11

Choose Other Vendors

"Travelling to Italy with friends for 2 weeks to paint en plein air...have the usual samall pochade boxes, saw the Sienna medium box by Richeson on their web-site after reading an advertisement in Artists Magazine. Ordered same from DickBlick.com...Box had a smaller palate footprint than stated, and was heavier than stated, so I attempted to return it.
Blick told me I would have pay a 15% restocking fee, plus a $20, ‘re-boxing’ fee and the return postage, on a $136 (plus tax and shiping) purchase. (Approximately 50% of the purchase price originally).
I objected, they sited their ‘return policy’ which states: “100% satisfaction with your order or your money back” , then they said it was a special order item, and the maker had that return polciy, then they said they would waive their ‘re-boxing’ fee.
AT NO TIME DID THEY LIVE UP TO THEIR STATED POLCIY OF 100% CUSTOMER SATISFACTION.
So if any reader would like a Sienna medium pochade box, please let me know, I have one on the shelf!
"

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BlickArtMaterials from Blick Art Materials has responded
Posted Aug-14-2018

“Thank you for taking the time to write a review. Although our return policy for factory-direct items is stated on our website, we are committed to our customers' satisfaction and would like to look into this further. One of our Customer Care Agents will be following up shortly to see what additional assistance we may be able to offer.”


5/5
2018-08-10

**** Blick online rocks!

"**** Blick has great customer service. I use online, and they are great in returning products with no hassle!"

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BlickArtMaterials from Blick Art Materials has responded
Posted Aug-13-2018

“That's so great to hear! We are always here to serve and help our customers!”


5/5
2018-08-10

Can't wait to order again!

"Shipment showed up two days early, and in perfect condition! Exceeded expectations! Just finished my second order, and await another great consumer experience."

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BlickArtMaterials from Blick Art Materials has responded
Posted Aug-13-2018

“We are glad to hear your order arrived in good shape and on time! We look forward to serving you again. ”


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