• ADDRESS
    46240
  •  
  • BUSINESS HOURS
    9:00am - 7:00pm Monday - Friday
    GENERAL PHONE
    866-403-5305
    FAX
    305-768-2820
  •  
  • SUPPORT EMAIL
    sales@firewalls.com
    SUPPORT PHONE
    866-403-5305

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Review History & Profile See full Rating history

Product & services pricing 9.09/10
Chance of future purchase: 9.50/10
Shipping & packaging: 10.00/10
Customer service: 10.00/10
Return/Replacement policy: 8.75/10
Click a star to Write a Review!
5/5
2018-05-17

Great Customer Service. And They know their products.

"Great Customer Service. And They know their products. And They know their products."

Helpful Cool

5/5
2018-05-10

Excellent!

"A very positive experience."

Helpful Cool

5/5
2018-04-25

Excellent!

"Very helpful technicians and quick delivery!!"

Helpful Cool
Kat R.'s Avatar
Kat R. from Firewalls.com has responded
Posted Apr-26-2018

“Thank you for leaving a review, we value our provided services as much as we value our customers!”


5/5
2018-04-23

Great service, incredibly fast same day shipping and excellent support.

"Thanks so much! I was very impressed with the personalized service, support and sales help. Ships same day was no joke, email confirmation, everything is very fast and smooth. Keep it up!"

Helpful Cool
Kat R.'s Avatar
Kat R. from Firewalls.com has responded
Posted Apr-25-2018

“Yes, our Same-Day shipping is anything but a joke, and we're glad you were impressed with our service! Thank you for leaving your review!”


5/5
2018-04-23

Got my order immediately!

"Got my order immediately!"

Helpful Cool

5/5
2018-04-20

Excellent Experience

"They were professional at all times and extremely patient. We had an issue with an inept ISP that could not give us access to our router to make the appropriate changes. Firewalls.com helped me through this part and patiently waited for the proper access. Once we had access they were able to configure the router and the firewall with ease. It was a great experience. I would highly recommend using them for your services."

Helpful Cool
Kat R.'s Avatar
Kat R. from Firewalls.com has responded
Posted Apr-25-2018

“We here at Firewalls.com thank you for leaving such a detailed review, and we are more than ready to help again if anything acts up. Thank you for your review and being a valued customer.”


5/5
2018-04-19

A Very Good Vendor, great support!!

"Great Product, excellent software and they are good to deal with."

Helpful Cool
Kat R.'s Avatar
Kat R. from Firewalls.com has responded
Posted Apr-25-2018

“We're happy to hear this! We're always happy to be providing the best support to our customers!”


4/5
2018-04-17

Simple and easy to deal with when renewing our SonicWall subscription.

"Simple and easy to deal with when renewing our SonicWall subscription."

Helpful Cool
Kat R.'s Avatar
Kat R. from Firewalls.com has responded
Posted Apr-25-2018

“Glad to know we were able to make the renewal easy. Hopefully next time we can get 5 stars from you!”


5/5
2018-04-16

Firewall.com Always Delivers

"The team at Firewalls.com specializing in only firewall deployment, setup, and configuration. The staff is well trained and does a great job!

Thanks!
"

Helpful Cool
Kat R.'s Avatar
Kat R. from Firewalls.com has responded
Posted Apr-25-2018

“Thank you for the compliment and review! All of us here work our hardest to make our valued customer's experience easy. Thank you!”


5/5
2018-04-16

Excellent service and fast shipping

"Excellent service and fast shipping"

Helpful Cool

5/5
2018-04-10

Chris was awesome

"They were able to get me a new firewall next day even though I ordered it after 5 the day before. They really came through for me and my company will not use anyone else but them! Thank you again."

Helpful Cool
Kat R.'s Avatar
Kat R. from Firewalls.com has responded
Posted Apr-10-2018

“You are very welcome! We work our hardest to make sure our customers get what they ordered how they ordered it, and we're glad you were satisfied with what you received! I'll pass the praise on to Chris, he'll be glad to hear it.”


3/5
2018-04-09

Good products. Slow to get answers.

"Slow to get information on pricing, delivery and technical specs from salesman (usually a day or so)."

Helpful Cool

5/5
2018-04-05

Best IT purchasing experience I've had so far

"After getting through a 3-week CDW nightmare this was a VERY welcome change of pace. Had answers on Sophos stuff within minutes that Sophos couldn't provide to me directly over a week of phone calls. Stellar response time. Ended up pulling the trigger on an XG-125."

Helpful Cool
Kat R.'s Avatar
Kat R. from Firewalls.com has responded
Posted Apr-10-2018

“Thank you for leaving a review! We're sorry about your troubles with Sophos, but we're glad we were able to help and provide the relief you needed!”


5/5
2018-04-04

Fast, Simple and To the point.

"Fast quote, Fast Ordering, Fast Shipping
I asked questions, Tim G. had answers, gave recommendations and suggestions.

Great to do business with, Thanks Tim G.
"

Helpful Cool
Kat R.'s Avatar
Kat R. from Firewalls.com has responded
Posted Apr-10-2018

“Thank you for ordering from us. I'll pass the thanks right on over to Tim!”


5/5
2018-04-04

Quick and responsive. Thanks!

"Quick and responsive. Thanks!
The assistance was helpful and I got the information I was seeking without much effort.
"

Helpful Cool
Kat R.'s Avatar
Kat R. from Firewalls.com has responded
Posted Apr-10-2018

“Glad to hear we were able to help a wonderful customer!”


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