• ADDRESS
    94510
  •  
  • BUSINESS HOURS
    8:30am - 5:00pm Mon-Fri Pacific Time Closed Sat-Sun
    GENERAL PHONE
    707-746-5885
    FAX
    707-746-0869
  •  
  • SUPPORT EMAIL
    customerservice@gardenwinds.com
    SUPPORT PHONE
    877-479-4637

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  • checkmark icon International Order
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Review History & Profile

Product & services pricing 7.55/10
Chance of future purchase: 8.29/10
Shipping & packaging: 8.64/10
Customer service: 8.29/10
Return/Replacement policy: 7.18/10
Click a star to Write a Review!
5/5
2018-08-14

Amazing

"I ordered it on Tuesday and it arrived Wednesday. It fit perfect and looks great!
The person I was texting( about finding info about my canopy I need) was amazing, he was very helpful and answered all my questions. Great company to deal with!
Thank you so much!
"

Helpful Cool

3/5
2018-08-14

Gazebo top and screen

"Although the top appears to be fairly well made it has some features that could be better. I ordered this gazebo top and screen as a replacement for a 10' square gazebo bought several years ago from Target. I had previously ordered a replacement from Target only to discover it was Chinese made and was apparently made under metric measurements since it was several inches too short to fit. I then ordered another replacement from Garden Winds. Shipment was prompt and was received within a few days. Although it was supposed to be a replacement for a 10' gazebo, after installation I found it to be a very loose fit. The top was so loose that when it rains water catches in the edges of all four sides and has begun to stretch the material even looser. I have had to purchase tarp clips so I can attach ropes to pull the top taut and eliminate the slack. This makes it unhandy in getting into and out of the gazebo, but seems to be the only way I can solve the problem."

Helpful Cool

3/5
2018-08-14

It didn't fit so had to return it.

"I texted a pic a week ago. No response yet."

Helpful Cool

1/5
2018-08-14

Still waiting for product

"Still waiting for product"

Helpful Cool

2/5
2018-08-14

Disappointing

"I called to mention that the 2 pergolas I purchased needed to be returned as they were the wrong size and I was told that I would be charged $45 per pergola for a total of $90. Way too expensive and why two charges when it was one delivery?
I was told I could consider reselling it on kigigi when I complained so it's sitting in my shed collecting dust and I'm out a few hundred dollars for nothing. Very disappointing
"

Helpful Cool

5/5
2018-08-14

fast and on time

"I was impress with the company's quick finding of the canopy with just a photo.
"

Helpful Cool

5/5
2018-08-13

Shopper*

"Good selection, delivery, price"

Helpful Cool

5/5
2018-08-13

Excellent quality and on sale, too!

"The gazebo cover is a nicer color than the original, seems to be of higher quality and I saved $20!"

Helpful Cool

5/5
2018-08-13

Looks great. Quality product!

"Great company. I plan to return to look for more things soon."

Helpful Cool

5/5
2018-08-13

Jj virk

"Good service but material needs to be more strong in 1 year have to replace "

Helpful Cool

2/5
2018-08-13

Not what I expected.

"The quality of the cover wasn't worth the price. This is the second cover I got. I ordered a cover a month ago from Hayneedle and paid 45 dollars less and it was much better quality unfortunately they sent me a 9 foot cover and I needed a 10 foot which is what the description said so when I called they told me it didn't come in that size they were very pleasant to work with. This is why I ordered from your company. I just don't want to deal with the hassle of sending it back. "

Helpful Cool

5/5
2018-08-13

new cushion for swing

"I love my new cushion, just like having a new swing! Order process was easy and received in no time. Thank you!"

Helpful Cool

5/5
2018-08-12

Excellent fitting.

"Product was made with an excellent fitting to my umbrella stand. Looks great."

Helpful Cool

5/5
2018-08-12

Pergola Canopy

"Love the canopy that I ordered! We have a custom built pergola and wanted some shade.. this double canopy was perfect! Fast shipment and great price.."

Helpful Cool

5/5
2018-08-12

New cushions

"I got new patio cushions in two days, delivered to my house. They fit perfectly and look wonderful. I love them!"

Helpful Cool

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