• ADDRESS
    1512 E. John Sims Pkwy, #376
    NICEVILLE, FL US
    32578
  •  
  • BUSINESS HOURS
    8:30AM - 4:30AM
    GENERAL PHONE
    8779684335
    FAX
    n/a
  •  
  • SUPPORT EMAIL
    support@genuinereplacementparts.com
    SUPPORT PHONE
    n/a

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Shipping options

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Online Ordering

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Other

  • option not available International Order
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Review History & Profile See full Rating history

Product & services pricing 8.15/10
Chance of future purchase: 8.30/10
Shipping & packaging: 9.13/10
Customer service: 6.43/10
Return/Replacement policy: 7.50/10
Click a star to Write a Review!
5/5
2018-06-20

Samsung Veggie drawer

"Quick service easy to find online and fast delivery. A little pricy though! "

Helpful Cool

5/5
2018-06-20

Replacement parts

"The part arrived quickly and was exactly what I needed. "

Helpful Cool

2/5
2018-06-19

Part not made to specs

"I ordered a replacement bottom tray for my dish washer. It is the right tray (right model number ,etc), it's just the wheels are not attached properly and it keeps falling of the groves the wheels are meant to run in. I compared it to the one that was being replaced and you can tell it just wasn't made to the same quality as the original."

Helpful Cool

5/5
2018-06-19

Fast and easy

"Part was easy to install and worked like a charm."

Helpful Cool

5/5
2018-06-19

Bottom bake element

"Amazing seller ! Had exactly what I needed. Excellent packaging, and lightning fast shipping !"

Helpful Cool

2/5
2018-06-19

impossible

"One day shipping turned into 5 days. Impossible to get communicate with them. the live chat was unavailable for the three different days I tried to use it. Did not reply to emails with questions I had about delivery. The part was as advertised and actually worked."

Helpful Cool

5/5
2018-06-19

Received heat pump

"Heat pump was received, was able to put in on myself. Works great."

Helpful Cool

1/5
2018-06-18

Horrible - Don't Buy from GRP

"Placed order on 06/11/18 was suppose to receive item in 2-3 days. It's now 06/18/18 and still haven't received parts. I contacted customer service and they tell me the order is "processing". DON'T SELL WHAT YOU DON'T HAVE"

Helpful Cool

5/5
2018-06-18

Bosch dishwasher replacement panel

"Part was delivered quickly, packaged well, and was OEM replacement, quality part. The part installed quickly, and I will go to Genuine Replacement parts next time I have an appliance issue to fix."

Helpful Cool

5/5
2018-06-17

Perfect Fit!

"A great place to order from!"

Helpful Cool

5/5
2018-06-17

easiest by far

"now on my short list for parts"

Helpful Cool

5/5
2018-06-17

Like new

"It fit like a glove! My fridge looks like new. Shipping was fast and the item was intact. Thanks!"

Helpful Cool

5/5
2018-06-16

Excellent!

"I need another part not sure what to do. Very great service."

Helpful Cool

3/5
2018-06-15

Response so so

"The person I dealt with was very persnickety and seemed like I was at fault when I told her that one of the boxes inside the Fed Ex box was opened when I got it. (She didn't believe me) Anyway, I have dealt with MUCH better customer service with other companies before."

Helpful Cool

1/5
2018-06-15

Wrong part, bad service

"I ordered a washing machine pump, they sent me an oven rack. I have to pay return shipping on their mistake. "

Helpful Cool

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