• ADDRESS
    2301 Rosecrans Avenue
    El Segundo, CA US
    90245
  •  
  • BUSINESS HOURS
    Available 24 hours, 7 days a week
    GENERAL PHONE
    1-866-337-0906
    FAX
    N/A
  •  
  • SUPPORT EMAIL
    Member Services
    SUPPORT PHONE
    http://www.justfab.com/fa

Payment options

  • option not available Visa / Mastercard
  • option not available American Express
  • option not available Discover
  • option not available Money Order
  • option not available COD
  • option not available Check
  • option not available Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • option not available UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • option not available Priority Next Day
  • option not available Standard Next Day
  • option not available International
  • option not available 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • option not available Online Ordering
  • option not available Online Ordering Tracking
  • option not available Secure Order Processing
  • option not available Require User Registration
  • option not available Guaranteed Security

Other

  • option not available International Order
  • option not available Customer Info. Confidential
  • option not available Customer Support
  • option not available RMA Required
  • checkmark icon Review Guard
  • option not available Notified of Public Replies

Review History & Profile

Product & services pricing 7.79/10
Chance of future purchase: 7.72/10
Shipping & packaging: 8.16/10
Customer service: 7.71/10
Return/Replacement policy: 7.62/10
Click a star to Write a Review!
5/5
2018-09-17

Awesome experience

"Easy to use, very user friendly"

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Kim.P from JustFab has responded
Posted Sep-17-2018

“Hello Carly,

We are glad that you are having a great online shopping experience! We love hearing from fabulous members like you!

Cheers,

Kim”


2/5
2018-09-17

Disappointing

"Should have had a credit that didn't get applied and the my credit card got charged twice "

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Kim.P from JustFab has responded
Posted Sep-17-2018

“Hello Teresa,

We strive to provide excellent member services, so it genuinely dismays us when things like this happen. We value the opportunity to resolve this issue and someone from our Member Services team will be contacting you within 48 hours to assist you.

Best,

Kim


5/5
2018-09-16

Never dissatisfied

"As always I am always pleased!"

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Kim.P from JustFab has responded
Posted Sep-17-2018

“Hello Christina,

We are glad that you are having a great online shopping experience! We love hearing from fabulous members like you!

Cheers,

Kim”


5/5
2018-09-16

Fabulous

"I love shopping this site!!! It's easy and fun, thank you for making shoe shopping awesome.."

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Kim.P from JustFab has responded
Posted Sep-16-2018

“Hello Victoria,

We always strive for 100%-member satisfaction, so we are so happy to hear that you are loving your JustFab purchase! Hope to hear more from you in the future!

XO,

Kim


5/5
2018-09-16

Excellent

"Easy to shop and find what I'm looking for at a great price, that is in my price range. Thank you for keeping prices that are affordable for most shoppers."

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Kim.P from JustFab has responded
Posted Sep-16-2018


Hello Diane,

We are happy to know that you are satisfied with your purchase and everything fits well. Have a fabulous day!

XoXo,

Kim


5/5
2018-09-16

Fashion shoe shopper

"I really enjoy the variety of boots and wedge heels that JustFab offers. "

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Kim.P from JustFab has responded
Posted Sep-16-2018

“Hello Mattie,

Terrific! Thank you for your wonderful review. It is customers like you that make this business worthwhile. It is our pleasure to be of service. Hope you have a Fabulous day!

Hugs,

Kim


5/5
2018-09-16

I love justfab.they have excellent customer service and great shoes.

"I love justfab.they gave me a gift card to spend and they have great shoes and also they have a plus size section for me.i will be shopping more "

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Kim.P from JustFab has responded
Posted Sep-16-2018

“Hello Deme,

We love you too! We love being able to provide a positive experience for members like you.

Stay Awesome,

Kim”


5/5
2018-09-16

Pretty much awesome, especially for boots and shoes!

"I have had consistently excellent service with JustFab. They have a wide range of selections for shoes and boots. I have never been disappointed in that regard, however, when purchasing clothing, be wary of clearance, especially the tops, if they don't list product material and care for the garment. The denim has always been spot-on for sizing and color, in all aspects. When given complements on my footwear, I always tell people from whence they were purchased. Oh, extra kudos for the great sales that are offered to the V.I.P. It has *more than* paid for itself, in all that I've saved. My spouse is grateful for the sales too, especially when it comes to budgeting, because I am especially particular so if I'm making a purchase, he knows that great thought (on my part) has gone into it."

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Kim.P from JustFab has responded
Posted Sep-16-2018

“Hello Melissa,

Spectacular! It's great to read your feedback about JustFab, and we appreciate you taking the time to share your positive experience. We aim to provide the best services for every member!

Stay Awesome,

Kim”


5/5
2018-09-16

Excellent

"Will only buy my shoes here!"

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Kim.P from JustFab has responded
Posted Sep-16-2018

“Hello Mariah,

Thank you for writing a review! We love being able to provide the service that our members seek. We appreciate the time you spent to share your experience!

XO,

Kim


5/5
2018-09-16

Amazing

"I’ve shopped with JustFab 6 years ago, and just came back recently. And I love how easy and supportive the JustFab company works to help with your issues. I and definitely happy to be back. "

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Kim.P from JustFab has responded
Posted Sep-16-2018

“Hello Angelica,

We are happy you are enjoying your VIP Membership! We cannot wait to see what you will order next!

Take care,

Kim


4/5
2018-09-16

Love My Shoes

"Always adding fashion to my Statement"

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Kim.P from JustFab has responded
Posted Sep-16-2018

“Hello Avis,

Perfect! Thanks for your awesome feedback! We always strive to provide stylish, affordable items for Fabshionistas like you! Hope you have a joyful day!

Lots of love,

Kim


5/5
2018-09-16

Excellent

"beautiful products and just what I asked"

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Kim.P from JustFab has responded
Posted Sep-16-2018

“Hello Ivette,

Thank you! We love offering our members a vast array of styles and designs they will enjoy!

Take care,

Kim”


5/5
2018-09-16

Best Service Ever

"Completely satisfied with products and service"

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Kim.P from JustFab has responded
Posted Sep-16-2018

“Hello Amy,

Thank you for trusting us! Together with our professional team, we promise to do our very best to cater every FABshionista needs of our members like you! Have a fabulous day!

XO,

Kim


5/5
2018-09-16

Not enough sizes

"I love the site but there was just not enough 11 in the picks that i really really liked I would have bought more. That made my buying longer tha than it should have been. I do love the boots i ordered. "

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Kim.P from JustFab has responded
Posted Sep-16-2018

“Hello Teeka,

Thanks for writing a review! Your comments help us know what we can do better. We hope you have Fabulous experiences with us in the future!

Best,

Kim”


3/5
2018-09-16

Good for shoes

"It has been a good experience as far as the sandals/heels. However it seems the pumps run smaller and so I am not able to purchase those. Also the clothes that I have ordered are pricey for the material. It seems like cheap clothing that won't last long. It's a good site for shoes though.
"

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Kim.P from JustFab has responded
Posted Sep-16-2018

“Hello Vernia,

We strive to provide excellent member services, so it genuinely dismays us when things like this happen. We value the opportunity to resolve this issue and someone from our Member Services team will be contacting you within 48 hours to assist you.

Best,

Kim”


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