• ADDRESS
    n/a
  •  
  • BUSINESS HOURS
    n/a
    GENERAL PHONE
    n/a
    FAX
    n/a
  •  
  • SUPPORT EMAIL
    n/a
    SUPPORT PHONE
    n/a

Payment options

  • option not available Visa / Mastercard
  • option not available American Express
  • option not available Discover
  • option not available Money Order
  • option not available COD
  • option not available Check
  • option not available Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • option not available UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • option not available Priority Next Day
  • option not available Standard Next Day
  • option not available International
  • option not available 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • option not available Online Ordering
  • option not available Online Ordering Tracking
  • option not available Secure Order Processing
  • option not available Require User Registration
  • option not available Guaranteed Security

Other

  • option not available International Order
  • option not available Customer Info. Confidential
  • option not available Customer Support
  • option not available RMA Required
  • checkmark icon Review Guard
  • checkmark icon Notified of Public Replies

Review History & Profile See full Rating history

Product & services pricing 8.86/10
Chance of future purchase: 8.82/10
Shipping & packaging: 8.66/10
Customer service: 8.65/10
Return/Replacement policy: 8.58/10
Click a star to Write a Review!
5/5
2018-04-26

Great range of products at great prices!

"Great range of products at fantastic prices. I have bought several items from Tomtop and have been very satisfied with the price, quality and delivery times. Highly recommended!"

Helpful Cool

1/5
2018-04-26

Horrible purchase!!

"Horrible purchase!! Bad quality, bad service. First I had to pay 32€ of customs that I wasn’t informed and in addition to this I received the video console scratched. I asked for a commercial gesture and Tomtop offered me 6€!!
I told them to return the video console to get the refund of the 46€ that I payed and they replied that I have to pay the delivery return which was 35€.
I do not recommend to by from this company because it is too bad.
Never, never, never.
"

Helpful Cool

5/5
2018-04-26

Ótima empresa. Responsável com a entrega e suporte de rastreio das mercadorias. Preço justo.

"Ótima empresa. Responsável com a entrega e suporte de rastreio das mercadorias. Preço justo."

Helpful Cool

4/5
2018-04-26

Huge selection of items

"I love TomTop! Lots of new and technologically advanced items. Great prices too!!!"

Helpful Cool

1/5
2018-04-26

An utter disgrace, a scam, a fraud.

"An absolute nightmare. Borderline scam operation, a fraud, nothing less.

Ordered an item (for 45euros), which never arrived. That much is okay, things DO get lost in transit sometimes. It is unfortunate, nothing more.

The problem is not being able to get my money back. They just WILL NOT ISSUE A REFUND, even though the item's tracking number clearly shows the item being in transit for nearly 3 months now. The tracking number actually EXPIRED by now, and it is still not delivered to me.
Tracking link here:

https://t.17track.net/en#nums=RU193550371NL

Clear as daylight, plain and simple: lost package.

I have been emailing them near every day (for no better option) for the past 2 months (!!!) about the problem but all I get is the same 4 or 5 automated replies (!!!) in randomized order.
No package, no refund, no replies.

An absolute rip-off, an absolute scam, an utter bloody disgrace in the world of online shopping in 2018.

I honestly tell you to avoid them like the plague.

Andy
"

Helpful Cool

5/5
2018-04-26

great service

"Very good service, good on delivery as well."

Helpful Cool

5/5
2018-04-26

Muito bom!

"Recomendo a todos! Cumpre perfeitamente com o prometido!"

Helpful Cool

5/5
2018-04-26

OTTIMO SITO

"un ottimo sito, veloce ed economico, con prodotti di qualità "

Helpful Cool

5/5
2018-04-26

nice web for online shopping

"nice and cooperative staff for any problem "

Helpful Cool

5/5
2018-04-26

Good people to deal with.

"I have been buying from Tomtop for a while now with great success. I did have a problem with a short shipped item but through contacts with "Alisa" we got it straightened out. I do understand why she was so cautious but she was easy to work with. I will continue to buy from Tomtop because of Alisa. By the way, the cameras that came with the CCTV sets that I ordered are great."

Helpful Cool

5/5
2018-04-26

realmente rápido e eficiente

"realmente rápido e eficiente"

Helpful Cool

5/5
2018-04-26

TomTop very a good shop

"Very efficient and good service, a large selection of products"

Helpful Cool

5/5
2018-04-26

Fast shipping and exactly like item!

"Good experience so far! Continues to shop it!"

Helpful Cool

5/5
2018-04-26

Aguardando meu pedido...

"Estou aguardando meu pedido, mas até aqui gostei muito do atendimento. Espero não ficar decepcionada!"

Helpful Cool

5/5
2018-04-25

Excellent

"Good shopping experience."

Helpful Cool

Share TomTop Wholesale Center's store rating