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American Meadows

1/5

Poor Management to Customers

On April 8, 2018, I purchased 2 milk weed plants and 1 zebra grass. When I received the plants they were out of their dirt and on their last legs. I contacted American Meadows several times to tell them the plants were substandard and to credit my card. Emails went unanswered even though I requested a confirmation. Then I spoke to Maureen (customer service rep) and she said the credit would be within 72 hours. Nothing! Contacted them again and they said up to 13 business days. To date, NOTHING credited back to my card. They guarantee plants but do they? I will contact my credit card company and dispute this charge. Enough already!!! It's not so much the money but the principal of the whole thing. I will put a negative review on my FB page. Have you gotten my message yet, American Meadows?


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